FREE SHIPPING WORLDWIDE
on orders over $39
$7.99 flat rate on orders under $39


Shipping Discretion
So that your order arrives discreetly, any business reference on the outside of your package will be listed as “Sweet Cheeks Canada” and the logo used will be a moon and star in place of the moon and maiden.


Shipping Days
I ship every day, excluding stats, holidays and weekends.  Orders are shipped out the same or next business day (depending on what time of day your order is received) and you will receive a confirmation email as soon as your order has been processed through shipping.  If for some reason your order will take longer than 1 business day to ship out, I will notify you of the delay.

Holiday Shipping Schedule
The postal service will not be doing regular pickup
on the following week days due to the holidays:
Friday Dec 24th
Monday Dec 27th
Tuesday Dec 28th
Friday Dec 31st
Monday Jan 3rd


Canada & US Shipping Timeline
Approximately 7-14 days
(though shipments to Alaska, Hawaii and APO destinations
can take a longer timeline due to their geographical location)
Small Packet Surface (US) or Expedited
(all Canadian packages and US packages over 1 kg)


International Shipping Timeline
Approximately 14-28 days
 (though some destinations such as Australia and New Zealand
can take a longer timeline due to their geographical location)
Small Packet Air or Parcel Air

These are guidelines and not guaranteed timelines
as sometimes delays can occur which are beyond my control
once a shipment is in the hands of the postal service.

Delays can occur due to border security (for international orders) and many other variables dependent on the postal service.  International orders can, and sometimes do, take a longer shipping timeline if there are customs delays.  It has happened where an international air parcel has taken up to 6 weeks to arrive, though this is rare and usually the 7-28 days is the average timeline. Tracking numbers are available to all Canadian orders over 200 grams, all US orders over 1 kg and all international orders over 2 kg.  US orders under 1 kg and international orders under 2 kg are shipped as "Small Packet" and tracking numbers are not available for these smaller orders.  


Insurance
If you would like to have your order insured please let me know and I will be happy to arrange that for you.  You will be billed separately for the insurance. 


Sales Tax for Canadian Customers
No matter where you’re located in Canada,
Canadian orders only pay 5% sales tax.
Provinces that combine federal and provincial taxes
(ie., HST) will only be charged at the 5% GST rate.


New Moon Packaging Is Recyclable
Product labels are made of paper and can be passed along to someone else when you’re done with them (as you would a business card), or can be recycled or composted.  Cardboard, kraft mailers or tear resistant poly mailers are used for shipping and are all recyclable.  mailto:reneemck@gmail.com?subject=Insuranceshapeimage_1_link_0

est 1990

http://www.newmoonpads.com
Shipping